Who ya gonna call?

As a production assistant for a COUNTRY financial representative, my phone rings countless times each day. After six years, you can imagine that I’ve heard just about every question or wild tale (related to insurance at least)!

There’s one about a skunk invading a home and a kid who “borrowed” his parents’ car. However, I also get recurring calls from people asking the same question over and over again.

So, here’s the first in a series of posts, which will document these frequently asked questions and my typical answers to them.

Do I have coverage on a rental car?

If I had to count, this is easily the most-asked question, and the short answer is…yes. However, as you can guess, there’s very little in insurance that’s solved with a one-word answer. There are contingencies.

On most policies, you have coverage for “non-owned autos,” which includes rental cars. The caveat is a rental usually gets the coverage of the vehicle on your policy with the best coverage. For example, if you have two vehicles, one with full coverage and one with liability only, a rental car has the same deductible and coverage as the full-coverage vehicle.

On the other hand, if both of your vehicles had liability-only coverage, so would a rental. Therefore, you wouldn’t have insurance to cover rental car repairs if needed.

Is it okay to let a friend borrow my car?

It’s an insurance myth that you can’t loan your car to someone who doesn’t have their own insurance. The truth is your policy follows your vehicle. As long as you give another driver permission, your car may still be covered by your policy.

However, if your friend has an accident, this claim is tied to your vehicle. The same rule applies to drivers on a learner’s permit. Teenagers, for example, can’t be added to a parent’s policy until they have a driver’s license.

A better question might be, is your friend a good driver?

Why does my older car cost more to insure than my new one?

Another myth is that a premium will decrease as a vehicle increases in age because of its declining Blue Book value.

However, premium values are based on a multitude of factors, not just a vehicle’s age. If your car’s quite old, its parts might be harder to find or more expensive than a newer vehicle!

Again, even in that circumstance, the rate depends on many other factors, such as the rating of the driver. As always, be sure to consult a professional for advice tailored to your particular situation.

These Q&A’s are just the beginning! In my next post, I’ll be dispelling more insurance myths and tackling more of our clients’ most popular questions. If you have insurance-related questions you’d like answered, feel free to leave them in the comments!

Carrie is the newest COUNTRY blogger. Check out her profile. She’s a licensed production assistant for Scott Jackson in Champaign, Illinois. Carrie also has her own blog about couponing and saving money at www.simplyadorabledeals.com.

  • Mark says:

    My comment pertains to the Car rental insurance. While my policy covers rental insurance, Does the insurance protect you from Loss of use to the one that rented you the car? For example my insurance may cover the auto I rented from a rental agency but lets say I total that car out and now the agency can’t rent it out anymore. It takes lets say 30 days to replace the car. The agency lost revenue because they couldn’t rent the car out. Who pays for that loss?

  • Eric says:

    Regarding the premium for insuring older vs newer vehicles… People need to understand the vast majority of accidents do not result in a total loss, and older vehicles are just as expensive to repair as new vehicles. Even though the value decreases over time, the cost to repair does not.

    This was what I told policyholders twenty years ago, and it is still true today. (And will undoubtedly be true twenty years from now.)

  • Marc says:

    What about rental of a moving vehicle (i.e. Uhaul truck)…do the same rules apply?

  • Marc says:

    One more question (sorry!)…what about a rental trailer (uHaul) which is towed by your personal vehicle. Uhaul offers insurance to cover damage to their trailer….do I need this, or would my auto policy cover a towed rental trailer? Again, sorry :)

  • Carrie Wait
    Carrie Wait says:

    Hey everyone, these are great questions! COUNTRY has fantastic customer service reps dedicated to helping you out. Head over to the COUNTRY Financial support site (http://www.countryfinancial.com/SiteController?url=/customerSupport), and they’ll be able to answer them all!

  • Anon says:

    If I had to take a guess…I’d guess Marc is an agent with Country! ; )

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